Burnt Toast = Freebies

So apparently, having the slightest thing wrong with your consumer goods gets you free stuff. Crazy. This morning, I was having my usual breakfast, cereal with milk. And in my wonderfully satisfying bowl of Cinnamon Toast Crunch (I know, not so healthy, at least I eat breakfast.) and I bite down, and have the nastiest taste in my mouth. There is a very burnt chunk of what should have been sugary frosted goodness. So, being the former call center employee that I am, what do I do? I call up the little number on the side of the box to complain. (I was a little tired, and cranky from not enough sleep, give me a break.) So I call, wait on hold for like, 30 seconds, and then this very perky girl comes on the line, asking me how she can help.

Me: "Well, um, I was eating Cinnamon Toast Crunch this morning, and there was a big burnt chunk in it." (Realising as I say this that it is completely retarded, and why am I calling?)
Perky Girl: "Oh, I'm so sorry about that! Were there lots of burnt pieces? And can you describe them to me, please."
Me: "Um, I guess about 4, and they are just really dark, and were stuck together by the sugary stuff." (Really its a stupid thing to call about, I'm sorry, I really should just hang up now..)
Perky Girl: "Can you read me the serial # from the bottom of the box, and the item ID # from the top corner on the top of the box. It should be in a blue square."
Me: "[rattles off the numbers] I don't really know why I called in, I just thought maybe you guys might want to know..." (Ok, Laura, no more calls to 1-800-numbers until after at least 11 am, when you are fully awake and at least somewhat cheerful. Please, let us lose the connection...I feel like such an idiot!)
Perky Girl: "Oh, we certainly want to know, we appreciate our customers, and we aren't happy unless you are happy! I would like to make it up to you if I can miss, would it be all right if we send you a coupon for a free box? Would that make up for your inconvenience today?"
Me: "Uh, sure, thanks!" (Well aren't we just a little frickin' ray of sunshine! Hey..... wait a second.... she is giving me free stuff! What am I complaining for? You go girl!)
Perky Girl: "Is that all you needed today?"
Me: "Yes, thank you, you have been most helpful!"

And so there you have it. Because of a glitch in some cereal making machine somewhere, and my inate morning cheer (yes that is sarcasm), I will now be getting a free box of cereal. Hmmm, I think I am running out of shampoo. Maybe its a little more goopy than the last bottle.....

Woah! Just kidding folks! I'm not that pathetic. *Giggle* At least not all the time!